Business & Market Insights Partner

About the role

Are you naturally curious about what’s happening in the market and what it means for a business? Do you enjoy getting into the data, spotting trends and turning what you find into clear recommendations that can make a difference?

We’re looking for a Business & Market Insights Partner to join our newly established team focusing on insights, and help Booker better understand our customers, competitors, markets and business performance.

Booker operates across a diverse range of customers, from independent retailers and convenience stores to forecourts, cafés, takeaways, pubs, restaurants and multi-site operators. This gives us access to a rich mix of customer, sales, loyalty and market data, alongside external market intelligence, creating plenty of opportunities to uncover trends, identify growth opportunities and support better commercial decisions.

You’ll take ownership of a varied mix of projects, using internal data, research and external insight to understand what’s happening and, importantly, what we should do about it. You could be analysing market and sales data, exploring competitor activity, developing customer segmentations or bringing together different sources of information to build a clear picture of performance and opportunity.

As part of a growing team, you’ll also play an active role in shaping how we use data and insight at Booker, helping to develop tools, reporting, dashboards and ways of working that make insight easier to access and use across the business.

Main Responsibilities

• Taking ownership of insight projects from the initial brief through to analysis, recommendations and action planning.
• Supporting the development and governance of insight tools, data sources, reporting systems and best practice.
• Analysing market, sales, loyalty and customer data to identify trends, opportunities, risks and areas for improvement.
• Keeping a close eye on competitor activity, market developments and industry trends to identify potential opportunities and threats.
• Using customer and market segmentations to support targeted decision making, proposition development and commercial strategy.
• Exploring new data and customer platforms to uncover opportunities and developing reporting frameworks, dashboards and KPIs to track customer, market and business performance.
• Bringing together internal data, external market intelligence and research to create clear, compelling and actionable insight.
• Supporting strategic planning through activities such as segmentation, market sizing, benchmarking, trend analysis and performance evaluation.
• Presenting insight in a clear and engaging way, tailoring your approach for different audiences across Sales, Operations, Commercial, Marketing, Product and Leadership.
• Playing an active role in shaping the future of the Insight function, including tools, processes and ways of working.

You will need

• Experience in an insight or analytics role, either client-side or agency-side, with experience independently delivering insight projects from start to finish.
• A naturally curious mindset and a genuine interest in understanding market dynamics and customer behaviour.
• Strong experience working with large datasets, such as sales, loyalty or customer data, and the ability to apply sound analytical judgement.
• The ability to bring together different sources of data and turn findings into a clear and compelling story.
• Confidence working with imperfect, incomplete or conflicting data and using good judgement to reach balanced conclusions and recommendations.
• A track record of turning insight into recommendations that influence decision making.
• Strong stakeholder management and influencing skills, with the ability to create clear briefs and drive action through insight.
• The ability to adapt and thrive in a growing and evolving team.
• Retail, wholesale, FMCG or foodservice experience would be beneficial.
• Strong SQL skills and experience with Databricks would be beneficial.

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Apply now >