Technical Business Analyst - Web

About the role

As a Technical Business Analyst, you’ll play a key role in bridging the gap between business needs and technical solutions. Working collaboratively with colleagues across Booker and Tesco, you’ll help shape and deliver systems and processes that improve efficiency, enhance customer experience, and support our ambitious growth plans.

You’ll be part of a supportive and inclusive team, contributing to meaningful projects that impact colleagues, customers, and communities. No two days are the same – you’ll be analysing requirements, supporting delivery, and ensuring solutions are fit for purpose.

Main Responsibilities

• Work closely with stakeholders to understand business needs and translate them into clear technical requirements
• Analyse existing systems and processes, identifying opportunities for improvement and innovation
• Support the design, development and implementation of technical solutions
• Collaborate with developers, testers and project teams to ensure successful delivery
• Create and maintain documentation including user stories, process maps and functional specifications
• Support testing activities, including UAT, to ensure solutions meet business expectations
• Communicate clearly and effectively with both technical and non-technical audiences
• Contribute to continuous improvement by sharing ideas and best practice

You will need

• Experience working as a Business Analyst, preferably in a technical or IT-focused role
• Strong analytical and problem-solving skills with attention to detail
• The ability to communicate complex information in a clear, inclusive and accessible way
• Experience gathering and documenting requirements (e.g. user stories, process flows)
• Confidence working with a range of stakeholders and building positive relationships
• A collaborative mindset and willingness to learn and grow
• Familiarity with Agile or similar delivery methodologies is beneficial
• A passion for delivering great outcomes for customers and colleagues

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Apply now >