Transport Operations Clerk

About the role

Transport Operations Clerks are responsible for the administration of the Transport department including the operational activity and support of the warehouse administration as required. Your duties will vary depending on what’s required on the day so being flexible is an important skill to have.

Whether it’s giving drivers their paperwork, supporting with route departures, gathering Tachograph reports, debriefing drivers or generally being supportive with any challenges that arise, you’ll be an essential part of the Transport Operations Team.

The Hours for this role are varied on a 5 Week rotating rota Below 

Week 1 - Monday - Friday 6am-2pm  

Week 2 - Monday - Friday 2pm-10pm 

Wk 3 - Sunday-Thursday 2pm-10pm 

Wk 4 - Sun,Wed,Thur,Fri,Sat 

Wk 5 - Sun, Mon,Tue,Thur,Sat 

 

Main Responsibilities

Key Responsibilities:

• Process and maintain accurate transport documentation, including delivery notes, manifests, and proof of delivery (PODs)
• Liaise with drivers, warehouse teams, and customers to ensure timely and efficient deliveries
• Support transport planning by assisting with route scheduling and vehicle allocations
• Monitor and track deliveries, resolving any issues or delays promptly
• Ensure all records are updated accurately within transport and warehouse management systems
• Check driver compliance with relevant transport regulations (e.g. driver hours and tachograph requirements)
• Handle queries and provide a high level of customer service to both internal and external stakeholders
• Support general administrative duties within the transport office

You will need

• Strong organisational skills with the ability to manage multiple tasks and priorities
• Attention to detail, ensuring accurate processing of transport paperwork
• Good communication skills for liaising with drivers, warehouse staff, and customers
• Ability to work under pressure and meet strict deadlines
• Problem-solving skills to handle delivery or scheduling issues efficiently
• Competent in Microsoft Office (especially Excel, Outlook, and Word)
• Accurate data entry and record-keeping

Personal Attributes

• Reliable and punctual
• Flexible approach to shift patterns
• Proactive and willing to support wider operations

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Apply now >