Product Manager - EPOS

About the role

As a Product Manager, you’ll own and drive the EPOS & RF device product strategy and lifecycle across Booker’s wholesale estate. You’ll define the vision, set the roadmap, and ensure our products deliver real value while supporting day-to-day trading.

Working closely with Technology, Operations, and third-party partners, you’ll balance business needs with technical possibilities to deliver scalable, resilient solutions. You’ll also play a key role in guiding decision-making, using data and insight to continuously improve performance and outcomes.

This is a collaborative role where your voice matters – you’ll help shape the direction of critical systems that support thousands of colleagues and customers.

Main Responsibilities

• Define and own the EPOS & RF device product vision, strategy and roadmap
• Translate business and operational goals into clear, prioritised product outcomes
• Collaborate with engineering, architecture and support teams to deliver scalable, supportable solutions
• Lead product prioritisation and investment decisions to maximise value and minimise risk
• Represent the product in governance forums and stakeholder discussions
• Ensure smooth delivery of system changes, upgrades and rollouts with minimal disruption
• Maintain high standards for product resilience, compliance and security
• Use data and insights to monitor performance and drive continuous improvement
• Support agile delivery through backlog refinement, prioritisation and clear requirements
• Build strong relationships with internal teams and third-party suppliers

You will need

• Experience as a Product Manager, Product Owner or similar role in a technology environment
• Knowledge of EPOS, retail or wholesale systems (or similar operational platforms)
• Strong stakeholder management and communication skills
• Experience working with agile teams and managing product backlogs
• The ability to translate business needs into clear technical deliverables
• Confidence making decisions in fast-paced, operational environments
• A strategic mindset with the ability to balance short-term needs and long-term goals
• Experience working with live systems where reliability and continuity are critical
• A collaborative approach and a passion for continuous improvement

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Apply now >