Warehouse Team Manager
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Salary Competitive
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Location Unit A Rd Park, Rattys Lane, Hoddesdon, En11 0Rf
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Contract Type Permanent
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Hours 40 hours per week
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Closing Date
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Business Unit Best Food Logistics
51.7621, 0.00711805
Unit A Rd Park, Rattys Lane, Hoddesdon, En11 0Rf
EN11 0RF
About the role
We operate the UK’s ONLY flexible multi-temp, shared customer delivery logistics network. We buy, warehouse, pick and distribute the entire stock that goes into our customer’s stores across the UK, priding ourselves on quality of service.
We are currently seeking a motivated and dynamic Team Manager to join our Warehouse Team. In this role, you’ll lead and inspire our Warehouse Operatives, driving daily performance to meet productivity goals and deliver excellent customer service.
Main Responsibilities
- Lead by example to maintain safety, performance, and morale standards; promote a respectful and achievement-oriented work environment
- Train, coach, and support team members to meet operational standards; identify development needs and conduct 3/7/11 probation reviews
- Motivate staff through clear communication of targets, recognition, and constructive feedback
- Ensure delivery of internal/external customer requirements by managing shift demands and resolving issues effectively
- Maintain high standards of housekeeping, hygiene, and food safety compliance across the warehouse
- Ensure team understanding and adherence to company policies, procedures, and relevant legislation (e.g., Health & Safety, Food Safety)
- Lead or support disciplinary and grievance processes
- Monitor team behaviour, attendance, and payroll accuracy; escalate concerns or trends as needed
- Minimise stock loss and credit costs through proactive management and oversight
- Build positive relationships across departments and management teams
- Demonstrate flexibility in working shifts, including weekends and Bank Holidays, to meet operational needs
You will need
To be successful in this role you’ll have working knowledge of the Warehouse function within the FMCG distribution industry as well as working knowledge of the business and operational aspects of supervising a depot Warehouse operation. General knowledge of the Transport function would be an advantage.
As you will be leading a team of warehouse operatives, you’ll have excellent communication skills and have the ability to manage & train colleagues. Your computer skills will be important too as you will be using the MS Office suite on a daily basis for reporting and formal processes.
To be considered for this role, candidates must have demonstrable experience in a Team Leader or Warehouse Management position.
What's in it for you
Pension, 24 days Holiday, Healthcare Cash Plan, Personal Accident Scheme.
The additional Benefits of being part of the BEST team!
- 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
- 20% discount on F&F Clothing & Tesco Café
- 10% Booker discount
- 25% discount at all Pizza Express & Pizza Hut Restaurants (exc. buffet & deals)
- 25% discount at selected Burger King restaurants
- Pension – save up to 6% and Best will match your contribution
- 1 year life assurance for all colleagues; or 3 years if you join the pension scheme
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family & the opportunity to join a healthcare cash plan
- An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme