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Shift Manager - Tottenham

Job ref: 30189 Category: Support Centre Roles
  • Pound icon Salary Competitive
  • Location icon Location Venus House Unit 3, 62 Garman Road London
  • Suitcase icon Contract Type Permanent
  • Time icon Hours 45
  • Closing icon Closing Date
  • Business icon Business Unit Venus Wines

51.6064, -0.0507259

Location icon Venus House Unit 3, 62 Garman Road London N17 0UT

About the role

The Warehouse Shift Manager is responsible for overseeing daily warehouse activities during an assigned shift, ensuring efficient operations, health & safety compliance, and team productivity. This role supervises warehouse staff, manages performance, and ensures that, picking and delivery, processes meet company standards.

Main Responsibilities

  • Open or close the building at the beginning or end of shift
  • Manage and coordinate warehouse staff during assigned shifts
  • Ensure efficient picking, stacking, lines and loading of products
  • Monitor daily operations to meet productivity and performance targets
  • Enforce health, safe and legal regulations and company policies
  • Manage shift schedules, attendance, and staff performance
  • Train, coach, and develop team members
  • Resolve operational issues and escalate where necessary
  • Coordinate with other departments such as Telesales, Sale Accounts, and Buying Team
  • Ensure proper use and maintenance of warehouse equipment
  • Route planning and load plans considering any vehicles off road

You will need

Key Skills & Requirements

  • Proven experience in warehouse operations or logistics (typically 2+ years)
  • Previous supervisory or team leadership experience
  • Strong leadership and people management skills
  • Good understanding of warehouse management systems (WMS)
  • Excellent problem-solving and decision-making abilities
  • Strong organisational and time management skills
  • Knowledge of health and safety regulations
  • Ability to work flexible shifts (including early/late & Saturdays if required)

 

Key Performance Indicators (KPIs)

  • Order accuracy and availability fulfilment %
  • Pick rate performance per shift
  • Delivered on time/late
  • Health & safety compliance
  • Staff turnover and engagement
  • Training compliance 

 

Working Conditions

  • Fast-paced warehouse environment
  • May require standing, walking, and lifting
  • Shift-based schedule (Morning, late, or Saturday shifts when required)

What's in it for you

  • Employee discounts after 4 weeks, such as:
    • A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
    • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
    • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.

  • After 3 months:

    • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.

Apply now >

About the Company

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.  We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com  

Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

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