QA Analyst - Web

About the role

At Booker, we’re committed to delivering brilliant online experiences for our customers. As a QA Analyst – Web, you’ll play a key part in ensuring our websites and digital platforms are reliable, high‑quality, and ready to support the needs of thousands of customers every day.

You’ll be joining our IS Web team, who look after the infrastructure and applications behind Booker’s B2B website, mobile apps, and consumer‑facing content sites across the Group. Working closely with colleagues, third‑party partners, and the Booker Digital team, you’ll help deliver seamless online journeys and support projects that improve stability, functionality, and user experience.

You’ll be responsible for quality assurance across web projects, managing acceptance testing, supporting delivery teams, and helping ensure changes land smoothly and safely. This role suits someone who loves detail, is proactive, and enjoys collaborating to ensure great outcomes for colleagues and customers.

Main Responsibilities

• Carry out testing and quality‑assurance activities across web projects.
• Follow change‑management and security procedures, escalating issues when needed.
• Identify and resolve issues that impact system stability or functionality.
• Log system enhancements, test delivered changes, and support process improvements.
• Produce accurate reporting and support colleagues and stakeholders with guidance.
• Work with suppliers and internal teams to deliver effective solutions and improvements.
• Help ensure projects are delivered on time, on budget, and to agreed standards.

You will need

• Experience in a QA or technical role, ideally 2+ years.
• Strong test‑planning skills across project lifecycles.
• Experience with Agile or waterfall delivery and estimating testing effort.
• Hands‑on automation experience (Java preferred, or C#/Python/JavaScript).
• Knowledge of CI/CD, DevOps, and test automation tools (e.g., Selenium, Cucumber).
• Understanding of web technologies such as HTML, CSS, JavaScript, XML.
• Good communication skills and the ability to prioritise and work independently.
• Strong attention to detail, problem‑solving skills, and a collaborative approach.

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Apply now >