Fleet Support Technician

About the role

(This role can be based out of our Didcot, Wellingborough or Hatfield Distribution Centres)

We are excited to offer the opportunity of a Fleet Support Technician to support the Fleet Engineer & the Network Transport and Delivery Teams to ensure a safe and compliant fleet with maximum asset availability.

The role will act as first-line support as the primary contact for Transport & Delivery teams, fielding enquiries and escalating complex issues to Fleet Engineering Manager where necessary.

Main Responsibilities

• Issue Resolution: Monitor, manage & resolve escalated fleet-related issues to resolve VOR turnaround, ensuring timely communication and follow-up with relevant stakeholders, through liaising with suppliers, workshops and third-party providers to ensure prompt vehicle servicing and repairs.
• Supporting the Transport & Delivery teams during peak periods to ensure fleet availability, to be able to deliver operational excellence. 
• Compliance Monitoring: Support the engineering team in ensuring all vehicles meet DVSA and internal compliance standards.  Collaborate with the audit team to complete site audits on maintenance standards to ensure a safe and legal operation across VMU and DC’s.
• Ensuring our VMU & service providers maintain the highest standards of maintenance and compliance with excellent health and safety standards.
• Managing 3rd party providers against VMU contracts T&C’s
• Support the Transport & Delivery team management of their costs from suppliers, challenge any areas of opportunities.  Review and manage recharge damage invoices ensure the quotes are valid and reasonable – collaborate with fleet engineer

You will need

Essential

• A willingness to travel where necessary, to attend sites and scoping meetings across the UK. Whilst on these visits, represent Booker to the highest level of professionalism and excellence.
• IRTEC inspectors’ qualification minimum
  • City & Guilds Level 2
    • Class 1 / Class 2 Licence
      • LGV technical knowledge
        • Previous experience in a fleet support, transport operations, or engineering administration role (HGV experience preferred).
        • Strong understanding of HGV maintenance and compliance requirements
          • Excellent communication and interpersonal skills, with the ability to manage multiple stakeholders.
      • 
        
  • Desirable
  • CPC Holder advantageous
    • Supporting colleagues and exceptional teamwork
      • Able to analyse data Interrogating our Fleet Maintenance platform.
      • A passion to be excellent and a drive to make a change. 
      • Experience in Transport & Logistics
        • Knowledge of Vehicles Road Transport law (especially Driver’s hours and vehicles servicing etc.)
          • Experience with fleet administration
            • Knowledge of Operator licencing compliance

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Apply now >