Senior Operations Clerk

About the role

“Start the New Year with a fresh challenge! 

We’re looking for a dedicated Senior Clerical professional to join our team. Reporting directly to the Stock & Admin Manager, you’ll play a key role in ensuring the smooth running of our administration department. Your expertise will support day-to-day operations and help drive efficiency across the business.”

Ready to take the next step in your career? Apply today and start the New Year with a fresh challenge!

Interviews will be held the first week of January.

Main Responsibilities

What You’ll Do

• Support daily operations: Assist the administration department through pinch points and provide cover for sickness and holidays.
• Manage workforce planning: Oversee timesheets for each shift, authorise holidays, and ensure adequate cover to maintain performance.
• Customer Service oversight: Monitor and investigate queries to deliver timely resolutions.
• Stock control: Participate in stock take setup and compliance, liaising with Warehouse Team Managers to support operational clerks.
• Order processing: Ensure efficient order capture and timely handling of late picks.
• Invoice management: Release store invoices within agreed timescales.
• Team leadership: Supervise and develop direct reports, conduct annual appraisals, and manage disciplinary/grievance matters in line with policy.
• Health & Safety: Oversee workplace safety standards and compliance.

You will need

What We’re Looking For

• Previous experience in a clerical or administrative leadership role.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication and problem-solving abilities.
• Knowledge of HR processes and Health & Safety compliance is desirable.
• A proactive approach and confidence in decision-making.

The working days and Hours for this role are 2pm-10pm Sunday - Thursday

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Apply now >