Digital Merchandising Manager

About the role

We’re excited to be recruiting four newly created Digital Merchandising Manager roles to join our growing Digital Operations team. Each role will be aligned to a specific category, working closely with category teams to drive online performance and improve the customer journey.

As the Digital Merchandising Manager, you will be responsible for driving online sales performance by optimising the presentation, categorisation, and discover ability of products across digital platforms. You’ll take ownership of how products are showcased online, using data and insight to maximise conversion and deliver a seamless experience for our customers.

This is a fast-paced, high-impact role that requires strong commercial judgement, strategic thinking, and the ability to influence at all levels across the business.

Main Responsibilities

• Develop and implement digital merchandising strategies tailored to your category, with a focus on driving conversion and customer engagement.
• Manage and maintain product listings, ensuring accuracy, completeness, and SEO optimisation of images, descriptions, and attributes.
• Optimise onsite search, filtering, and navigation to support different customer missions and improve product discover-ability.
• Use analytics tools (GA4, Adobe Analytics) to self-serve performance insights, identify trends, and make data-led decisions.
• Collaborate with category, trading, marketing, and supplier teams to align merchandising with promotional activity, seasonal events, and strategic priorities.
• Work with UX/UI teams and developers to enhance the digital shopping experience and support continuous improvement.
• Drive personalisation and product recommendation strategies using available tools and data.
• Conduct A/B testing to evaluate merchandising approaches and refine based on customer behaviour.
• Stay up to date with competitor activity, industry trends, and emerging technologies in digital merchandising and eCommerce.

You will need

•  A background in Digital Marketing, Digital Trading or eCommerce, with a strong grasp of merchandising principles.
• Confidence using analytics tools to self-serve and interpret data to inform decisions.
• A customer-first mindset with an understanding of online shopping behaviours and digital journeys.
• Ability to work closely with category teams and influence across departments.
• A proactive, collaborative approach with a clear sense of ownership and accountability.
• Experience in B2B, FMCG, or wholesale environments is a bonus, but not essential.

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Apply now >