Transport Operations Manager

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Salary Competitive
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Location 4 Maxted Road Hemel Hempstead
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Contract Type Permanent
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Hours 40
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Closing Date
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Business Unit Booker Retail Partners
51.7661, -0.434872
4 Maxted Road Hemel Hempstead
HP2 7DX
About the role
Reporting to the General Manager, you will be responsible for Managing the Transport Operations at a busy distribution centre. Responsible for a fleet of Class 1 and Class 2 vehicles, you will Lead a team of Managers, Drivers, Trainers and Administrative Colleagues. This is an exciting Leadership role, as the departmental head, you will be a key member of the sites senior management team.
Main Responsibilities
- Operate & achieve the transport budget.
- Ensure legal Compliance to DVSA standards
- Experience of both internal and external audits
- Influence, direct and support your management team to work to performance criteria and undertake the right activities that positively influence cost within the department.
- Lead, motivate and develop the Transport team members through performance management to raise performance standards and achieve KPI’s for cost, service and people.
- Challenge under performance and recognise good performance in equal measure.
- Collate KPI figures weekly and produce period end reports and action plans.
- Ensure driver overtime and use of agency drivers and subcontractors are kept to a minimum.
- Repair and maintenance costs to be strictly monitored and controlled.
- Ensure Best Practice to minimise fuel usage and maximise KPL.
- Monitor and control absence.
- Maximise all forms of revenue.
- Ensure supplier collections are made as planned.
- Achieve on time delivery performance.
- Ensure effective communications both internally in Transport department, within the Distribution Centre and with Customers including Supply Chain and branches.
- Ensure management team is regularly appraised and developed via personal development plans.
- Develop transport department Culture into a “Great Place to Work” atmosphere with Colleague engagement and inclusion a key focus.
- Implement succession planning.
- Identify training needs and design/implement training plans.
- Ensure adherence to employment legislation and Company policy as required including; contracts of employment, discipline and grievance matters.
- Support the General Manager to manage the ER environment to protect the business.
- Build effective relationships with the site union representatives.
You will need
Technical Skills and Knowledge:
- Management experience within a unionised environment.
- Thorough knowledge of CPC accountabilities & the legislative requirements
- Experience of a customer service environment.
- Excellent PC and organisational skills.
- Methodical approach to figures and reporting.
- Understanding of people planning and scheduling processes.
- Knowledge of health safety and legislative requirements.
- Developing self and others.
Capabilities:
- Flexible with ability to work on own initiative.
- Innovative and change orientated/adaptable.
- Ability to work within a team environment.
- Numerate and Literate.
- Effective communicator at all levels with positive can do attitude.
- Excellent leadership skills with the ability to impact and influence.
- Decision-making and judgement.
- Well organised, able to plan and manage time effectively.
- Excellent influencing and communication skills.
- Coaching skills.
- Team player.
- Tenacious.
- ‘Can Do’ approach to work.
Qualifications/Knowledge/Experience
- CPC qualified.
- Minimum of 3 years senior manager experience in a best practice transport environment.
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package