Network Engineering Manager - Infrastructure

About the role

At Booker, keeping our business connected is critical to how we serve our customers. As Network Engineering Manager – Infrastructure, you’ll be responsible for the reliability, security and performance of our network and landline telephony across 200+ UK locations.

You’ll lead a mix of internal and third‑party engineers, translating strategy into practical plans and ensuring our network services are stable today and ready for tomorrow. This is a hands‑on leadership role with occasional out‑of‑hours support for business‑critical incidents.

Main Responsibilities

• Lead and sponsor network infrastructure projects, delivering on time and within budget.
• Oversee the day‑to‑day operation of Booker’s corporate network, ensuring stability, availability and security.
• Ensure network configuration, patching and upgrades align with our layered defence and security standards.
• Diagnose and resolve network issues across hardware, software and configuration.
• Work closely with third‑party suppliers to resolve incidents and deliver effective solutions.
• Support application and infrastructure stakeholders, helping them understand and resolve connectivity challenges.
• Maintain accurate documentation, including network topology, project updates and operational runbooks.
• Produce clear management information, reporting and KPIs to support informed decision‑making.
• Ensure change management, licensing, contracts and security requirements are consistently followed.
• Own disaster recovery and total loss testing, ensuring risks are understood and managed.
• Identify recurring issues and opportunities for improvement, supporting change testing and implementation.
• Enable new systems and services by providing reliable and scalable connectivity solutions.

You will need

• Strong knowledge of enterprise networking, including firewalls, routers, switches and wireless access points (primarily Juniper and Cisco).
• Experience managing multi‑site network environments within a live production setting.
• Proven people leadership skills, with experience in project delivery, supplier management and budgets.
• A calm, structured approach to problem‑solving, especially during priority incidents.
• Understanding of service management, operational support and change control processes.
• The ability to juggle priorities, stay organised and measure outcomes effectively.
• Confident communication skills, able to work positively with technical and non‑technical stakeholders.
• A collaborative mindset and the ability to build trusted relationships across teams and suppliers.
• Flexibility, resilience and a proactive approach to change.
• A passion for secure, stable services and doing things the right way.
• A full UK driving licence.

We’re proud to be an inclusive employer. If this role sounds right for you, we’d love to hear from you – even if you don’t meet every requirement.

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Apply now >