IT Business Analyst

About the role

We’re looking for a Business Analyst to join our IS team at Booker. In this role, you’ll help us deliver digital systems that are reliable, secure, and easy to use — all aimed at making life better for our customers and boosting the business.

Day to day, you’ll be working on projects and changes across the team. You’ll support our IT Managers by figuring out what the business really needs, digging into how things work now, and suggesting how they could work better. This means investigating and analysing processes, documenting requirements, and turning them into clear, practical specifications.

You’ll also team up with other areas of the business to design and develop solutions, and you’ll be the kind of person who enjoys solving tricky problems when they pop up.

Main Responsibilities

• Analyse business requirements and translate them into functional and technical specifications. 
• Investigate and undertake feasibility studies of business functions across the company to understand service provision and interdependencies 
• Work with operational and technical teams to ensure solutions are technically feasible and align with business goals. 
• Collaborate with business stakeholders to gather and document detailed requirements. 
• Act as a liaison between the IT department and business units, ensuring clear communication and understanding of project objectives. 

You will need

• Experience of supporting business change through the application of a range of business analysis techniques. 
• Ability to use office ICT systems (Microsoft Office, Word, Excel, Viso, PowerPoint).
• Experience of business process re-engineering and design including process testing and user acceptance testing. 
• Experience of using testing and issue management tools such as Jira.
• Knowledge of software development lifecycle (SDLC) methodologies, including Agile and Waterfall. 
• Good people management, with proven ability to effectively work with internal and external teams. 

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Apply now >