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IT Manager - Websites

Booker Group Logo
Job ref: 21593 Category: Support Centre Roles
  • Pound icon Salary Competitive
  • Location icon Location Equity House, Irthlingborough Road, Wellingborough,
  • Suitcase icon Contract Type Permanent
  • Time icon Hours 38
  • Closing icon Closing Date
  • Business icon Business Unit Booker Group

52.2984, -0.68079

Location icon Equity House, Irthlingborough Road, Wellingborough, NN8 1LT

About the role

The IS Manager – Web is a senior role in the Booker IS team that is responsible for delivering effective, secure and efficient digital systems to help improve customer satisfaction and cash profit.

Booker.co.uk is the fastest growing business to business wholesale website in the UK, and takes customer orders that account for c.30% of Booker Group’s sales. The IS Web team look after all infrastructure and application software that run the Booker Group web sites & apps, including the Booker.co.uk our B2B commerce web site, and also the content only consumer facing web sites operated for various divisions and brands within the Booker Group. The IS team work closely with the Booker Digital team to ensure the systems deliver a seamless end user online experience to our customers.

Main Responsibilities

The role is accountable for the delivery of all projects for our digital systems, ensuring that projects delivering new features on the Booker web sites and apps are delivered on time and to a high standard.

The role directly handles the internal web project team, our external engineering teams who carry out software development, and will collaborate closely with the external service providers who provide infrastructure and software technical support.

You will need

  • 5 years’ experience of managing teams that build and run multiple B2B or B2C websites.
  • Good understanding of running enterprise scale commerce websites supporting a high-volume transactional business.
  • Drive to succeed and deliver projects, and to transition smoothly into ongoing service management.
  • Excellent team management skills, ensuring any barriers to success are removed and the demands on your team are clear and commitments are met.
  • Ability to build consensus within the development and support teams to ensure the right solutions are delivered, to the right quality, tracking progress and ensuring they are delivered at pace.
  • Solid technical background in software development, project management and support provision.
  • Desire to learn, contribute and drive progress by implementing standard process improvements in a customer focussed environment.
  • Strong business process design skills and the ability to translate into technical solutions.
  • Excellence in building positive relationships with business partners.
  • Good written and verbal communication skills, being able to communicate effectively and efficiently taking into account the nature of the audience.
  • Good technical documentation skills, reviewing/ writing user documentation with development teams and specialists.
  • Good problem solving and analysis skills.
  • Commercial competence and Know How.
  • Shown ‘hands on’ track record of delivering digital solutions within a pressurised environment.
  • Excellent technical project management background with successful delivery of change programs to time, quality and budget.
  • Good understanding of IT security and data privacy standards.
  • Strong people management skills, with demonstrable ability to recruit and establish teams, and effectively lead their capability and performance.
  • Consistent track record of building strong working relationships with external development teams.
  • Designing and building systems for scalability, availability and performance, testing everything and trying to automate everything.
  • Consistent delivery of results.

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.
  • A great holiday package

Apply now >

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