We're big on growing our own
To build strong customer relationships and deliver great results it’s important to understand the business and our customer’s businesses, which is why we recognise the benefits of promoting from within. We’re proud that we have a great track record of growing our own and have many great examples of Colleagues who have progressed up through the ranks to Supervisor, Management and Director Level.
We believe our Business is quite unique, as is each individual working for us; as such, our approach to people development is not one size fits all. The right people are given great opportunities to experience different roles and areas of the business, learning with support from those with the relevant skills and experiences.
We are proud to be doing our bit to keep important trade skills alive, whilst ensuring we can offer consistent great service to our customers. Since 2008 we have been developing great Butchers for our Butchery Departments with our in house Butchery Programme, offering colleagues a first step in a trade and career path. We are constantly working to keep improving the skills and service within our Butchery teams and are very proud to have supported some our best Butchery Managers in helping them to attain The Institute of Meat Accredited Master Butcher qualification. We are continuing to develop the careers of Butchers right through from Butcher to Skilled Butcher to Butchery Manager.
We have built on the success of the Butchery programme with training programmes for Fishmongers and Greengrocers and we’re proud of the number of colleagues we see at our annual graduation events, embarking on their new career paths. These programmes give colleagues valuable experience, skills and knowledge in key areas of the business and give the right people, with a passion for customer and delivering great results a grounding that can help them to progress through the business.
In the last year we have added to our Fresh training programmes with a Driver Academy, offering another career route to our Colleagues. Having the right Drivers is key, as for our Delivered customers they are their main point of contact. Colleagues work through a structured programme, whilst learning on the job and graduate to become either a Van Driver or can go onto complete Level 2 and gain their licence to drive one of our 7.5t or 18t vehicles.